What Data We Collect and Why
When you create an account, we collect your name, email address, phone number, and the payment method you register — whether that is bKash, Nagad, or Rocket. Transaction records tied to those wallets are stored to process withdrawals, resolve disputes, and meet any reporting obligations that
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apply in your jurisdiction. We also collect device identifiers, browser type, and session activity to keep your account secure and to detect unusual login patterns. If you contact our support team, the conversation is stored so we can follow up accurately. We do not sell your
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personal data to third parties. Data shared with payment processors like bKash or Nagad is limited to what those processors need to complete the transaction. How long we retain your data depends on account status and applicable legal requirements in your region — eligibility and data
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obligations vary based on local law. You can request a copy of the data we hold on you, ask us to correct it, or request deletion, subject to any legal retention periods that apply.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.